Shipping Policy

1. Where can you ship to?

For most countries, BIOMASER can ship the package. Also, we are working on bringing BIOMASR everywhere around the world all the time. If you are unsure if your country is available, please get in touch with us and leave us a message.

2. What is the shipping cost?

Free shipping for orders over $79.99.
Below $79.99, you can choose expedited shipping or standard shipping. The shipping fee is between $9.99-$24.99.

3. What is the shipping time?

All orders will be dispatched to our factory within 24 hours after the order is placed. We may take an additional 1~3 business days to process the orders. After the parcel is shipped out, you will receive a notification email with the tracking number for your order.

For those customers who come from other countries (not mentioned above), please contact biomaserservice@gmail.com for details shipping time.

4. Who pays the tax?

All of the goods are sent out from CHINA, and the export tax has paid by the seller, but the import tax, if occurs, should be paid by buyers at the destination customs upon the local tax rate.

5. How can I track my order?

You will receive a tracking email within 24 hours of shipping, please note it may take 1~3 business days for us to process your order. If you do not receive this email, please check your spam folder as email filters sometimes block email.